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Help & FAQ

Find answers to common questions about Creative Tools Platform and get the help you need.

What file formats can I download?

You can download PNG files from the Map Generator and AI Image Generator, and SVG files from the Jig Generator. All files are optimized for laser engraving with high contrast and clean lines.

What are the usage limits for free accounts?

Free accounts have daily map download limits, AI image generation limits, and jig creation limits that vary based on when you signed up. Upgrade to a paid plan for unlimited usage and commercial licensing.

Can I use the generated designs commercially?

Commercial use requires a Maker or Pro subscription. Free accounts are limited to personal use only. Check your account dashboard for your current license status.

What map styles are available?

We offer several map styles optimized for laser engraving, including street maps, satellite imagery, and custom artistic styles. Each style is designed to work well with laser engraving materials.

How does the AI Image Generator work?

Our AI Image Generator uses advanced AI models to create unique artwork based on your text descriptions. You can add custom text overlays and choose from different artistic styles.

What is kerf compensation in the Jig Generator?

Kerf compensation adjusts your design to account for the width of the laser cut, ensuring your finished jig has the exact dimensions you specified. This is especially important for precision cutting jigs.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time through your account dashboard or the customer portal. You'll continue to have access until the end of your billing period.

What laser engraving materials work best?

Our designs work great on wood, acrylic, leather, and other common laser engraving materials. For best results, use high contrast settings and ensure your material is flat and secure.

Still Need Help?

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